Employee motivation and job satisfaction as a factor in enhancing company competitiveness

Abstract

In the contemporary business environment, human resources constitute a fundamental source of sustainable competitive advantage. The primary objective of this paper is to examine the interrelationship between employee motivation, job satisfaction, and the organization’s competitive performance. The theoretical framework is grounded in both classical and contemporary motivation theories (Maslow, Herzberg, Vroom, Deci & Ryan), as well as in the concept of human resource management as a strategic organizational asset (Barney, Pfeffer). The empirical segment of the research was conducted within the company CIP Kraljevo through a structured employee survey designed to analyze key factors of motivation, job satisfaction, team cohesion, and perceived organizational support. The research findings indicate a high level of satisfaction with working conditions and interpersonal relations, while simultaneously revealing a need to enhance transparency in promotion procedures and reward systems. Overall, the results provide empirical support for the hypothesis that employee motivation and job satisfaction represent significant predictors of organizational effectiveness and long-term competitive advantage.